FAQs

Frequently Asked Questions

* Is your ketchup organic?

Our ketchup is made with 85% certified organic ingredients.  Ingredients that are not organic are the spices.

* Do you accept returns?

As our products are perishable, all food sales are final. Veg'd Organics will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Veg'd Organics is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. If there is damage to your product,To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand. Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card. Subscriptions can only be refunded with 30 day notice to next subscription. All damages/claims with product will only be refunded within 7 day of receipt of order. 

* Should I keep it in the fridge?

Refrigerate after opening.  Is on the label ;)

* How Long will your Product Last?

Refer to "Best By" date printed on each bottle.

* Do you ship to APO/FBO Boxes?

Yes, we proudly use USPS for all of our consumer shipments.

* When will I Receive my Order?

We ship orders within 1 business day via USPS.  Depending on your location, USPS can take up to 5 business day to deliver your order.  Orders received after 3pm EST are considered received the next following business day.

* Do you sell to Distributors and Wholesalers?

Yes.  If you are interested in purchasing in large quantities, please contact us and our sales team will get back to you.